___________, 2000
Customer Service Department
Bridgestone/Firestone, Inc.
50 Century Blvd.
Nashville, TN 37214
Re: Explorer/Firestone tires B ATX, ATX II, and Wilderness AT
To Whom it May Concern:
I own a vehicle equipped with a form of the tires referenced above. I am aware of the pending recall of these tires and the recent media reports of actual accidents involving deaths and serious injuries associated with failures of these tires.
I want my tires replaced immediately. This is a serious problem and I want to ensure that my family is not unreasonably exposed to death or serious injury by these tires. Please immediately advise me where I can have these tires replaced free of charge.
______________________________
Signed Vehicle Owner / Customer
__________, 2000
Customer Relationship Center
Ford Motor Company
P.O. Box 6248 3NE-E
Dearborn, MI 48121
Re: Explorer/Firestone tires B ATX, ATX II, and Wilderness AT
To Whom it May Concern:
I own a vehicle equipped with a form of the tires referenced above. I am aware of the pending recall of these tires and the recent media reports of actual accidents involving deaths and serious injuries associated with failures of these tires.
I want my tires replaced immediately. This is a serious problem and I want to ensure that my family is not unreasonably exposed to death or serious injury by these tires. Please immediately advise me where I can have these tires replaced free of charge.
______________________________
Signed Vehicle Owner / Customer
__________, 2000
To whom it may concern:
Today we inspected the tires on a _____________________________(vehicle make, model and year), vehicle identification number_____________________________ with ________________miles. At this time Firestone is not willing to provide a replacement tire at no charge. We inspected the tire and hereby certify that it is safe from tread seperation for another __________miles. I personally certify, as manager of this Firestone tire store, that the potential for tread separation on ATX and AT Wilderness tires can be anticipated and predicted by a visual inspection. I personally certify on the basis of my professional experience and Bridgestone/Firestone certifies that this tire is safe from tread separation, under normal use, for an additional ___________miles. I personally, and the corporation, Bridgestone/Firestone, accepts responsibility for any injuries that occur as a result of tread separation on these tires.
______________________________
Signed Dealer or Store Manager
__________, 2000
To Ford Explorer Owner:
As an official representative of __________________________, we today________________ replaced the recalled Firestone________ tires on model______________________________, VIN____________________.
We replaced the recalled tire with a ___________________________size tire, model______________________ tire, manufactured by________________________________. The vehicle manufacturer recommends that the tire be inflated to_________________________.
The tire manufacturer recommends that the tire be inflated to____________________________.
______________________________
Signed Dealer or Store Manager