Why does my business need a website?
A website gives your business a competitive advantage. It is a virtual presence or store in a rapidly growing medium. You can deliver your marketing message to a broader audience and attract new clients from all over the world. A website can help you keep your current clients by enabling you to respond more efficiently to their needs. Further, if you sell
a product, a website can significantly increase your revenue, especially if your site allows your customers to order online. |
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Do I need to have any special knowledge of the Internet to create a website?
No. If you decide to work with us to create your website, regardless of how simple or elaborate your needs are, we can take care of everything for you. We'll listen to you to find out what you want, and then we'll work directly with you to create a custom site. We are available to register your domain, design your site, program it, find a host for it, list it in the top search engines, administer it and update it allowing you to concentrate on your business. |
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What is the process to create a website for my business?
We've made it easy to get your business online. First, you should identify a host for your website. Or, you can ask us to do this for you. After that, you can use our client questionnaire to help you determine your goals and to focus your site strategy. Then review our Terms & Standard Plans and decide which is best for you. If you need help, you can talk to one of our web designers, who will help guide you through the selection and creation process. Once we have all the information we need from you, we'll begin building your site. We will create a prototype which you can review online. We would then launch your site after you approve the prototype. |
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What is the advantage of having my own domain name?
Similar to a customized toll-free phone number, a domain name gives your business a unique identity on the Internet. This makes it much easier for visitors to find and remember your website. For instance, if your company's name is ABC Signs, Inc., you could register the domain name abcsigns.com. A customer would then visit your website by going to www.abcsigns.com. |
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Can I use my existing domain name?
Yes. We'll be glad to help you register a new domain name or transfer an existing one to your new host. |
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What search engines do you submit my website to?
We will submit your website to the top 20 search engines, including the Go Network (Infoseek), Excite, HotBot, WebCrawler, AOL NetFinder, Lycos, AltaVista, GoTo, OpenText, and LookSmart. |
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What about submitting my website to Yahoo?
Because Yahoo handpicks which websites they will publish in their directory, we cannot ensure placement on their site. Nevertheless, we will sugmit your site to them under the category you choose. |
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How much will it cost to create a website for my business?
We offer a variety of packages tailored to fit the needs of any business. To find out more, visit our Terms & Plans page. |
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Can I upload existing web pages, graphics, or other files?
Yes. If you need us to show you how, we are available to train you in using FTP tools and other simple Internet development programs. |
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Can I download my website files?
Yes. You can download your website files using the Save or Save As feature on your browser. |
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How can I bring new customers to my website?
The most important thing to do is to make your site as visible as possible. We'll help you get started by submitting your website to the top 20 Internet search engines. But there's much more to marketing your site than just registering it with
these search engines. For example, you might want to link your site to other complimentary sites, or place ads about your site in local newspapers and magazines. |
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What do your E-Commerce services include?
Whether you plan to sell 5 products or 500, we have several plans to fit your business. We offer both online and offline order processing, depending on the number of products you are offering. We also offer order notification, shipping
cost calculations, automatic sales tax calculations, secure transactions, and fraud detection. |
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Can I use your service if I already have a merchant (credit card) account?
Yes. We can integrate your merchant account into your website. |
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How do I determine what goes in my website?
We developed a questionnaire (requires Adobe Acrobat Reader) to get to know your company and what your needs are. Feel free to use this questionnaire. We hope it helps you determine your demographics, your target market and identify exactly what is needed to effectively and economically develop your presence on the Internet and meet your business goals. |
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How do I hire you to create my website?
To retain our services to develop and publish your website, you can contact us using our contact form, or, call 202.483.3400. You can also print and review our standard retainer agreement (requires Adobe Acrobat Reader). Call us with any questions. |
